Your amount will be refunded in following cases
1. It showed transaction failure but money was debited from your account,
2. Certain cases, if reason furnished by customer is acceptable.
In any case of failure transactions and if amount is debited from your account and if we received same to our account, upon confirmation, we will refund the money after deducting the cancellation charges, if any (Bank and payment gate way charges (or) any other charges depends on location of user).
In any case of failure transactions and if amount is debited from your account but if we have not received that amount to our account, then those transactions will be automatically settled from payment gateway itself.
In the event of cancellation of our IT services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing. Refund shall be initiated within 48 hours of receiving the request and the payment would be credited within 5-7 working days, after deducting the cancellation charges, if any (Bank and payment gate way charges (or) any other charges depends on location of user).
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